Errors and Responses

The CxEngage REST API and Reporting API return standard HTTP error and response codes. Codes in the:

• 2xx range indicate success.
• 4xx range indicate an error that resulted from the provided information (for example, a required parameter was missing).
• 5xx range indicate an error with CxEngage’s servers (which should occur very rarely).

Error Code	Text	Meaning
200	OK	Your request was successful. The response will depend on the request method you use. With a GET request, the response contains an entity corresponding to the requested resource. With a POST request, the response contains an entity describing or containing the result of the action.
201	Created	Your POST request was successful, and a new object was created.
204	Success	Your request was successful, but no response object was returned. This error code is returned for DELETE requests.
302	Found	The requested object resides temporarily under a different URL.
400	Bad Request	The request could not be carried out because of invalid syntax or a missing parameter.
401	Unauthorized	Authentication is required but has failed or no credentials have been provided.
403	Forbidden	Your request is not permitted.
404	Not Found	The requested item does not exist or could not be found.
500, 502, 503, 504	Server Errors	Errors returned when something did not work as expected. Contact your CxEngage administrator if you encounter any of these errors.