RTA API Authentication

RTA uses HTTP basic authentication to authenticate users. All incoming and outgoing communication requires HTTPS. All services with CxEngage integrates must support HTTPS for sending and receiving data.

Basic Authentication verifies a user with their user name and password. You must provide a user name and password before with every API call.

The following example below is a request to authenticate a user with a user name and password:

curl -u <username:password> https://api.cxengage.net/v1/tenants/<tenantId>/wfm/rta

For more information, see Creating a CxEngage Role and Creating a CxEngage User.